Shipping policy
1. Order Processing
At JOGO HOME, every artwork is printed on demand after your order has been placed.
Orders are typically processed within 1–3 business days before being shipped. During periods of high demand, processing times may be slightly longer.
2. Shipping Destinations
JOGO HOME currently ships to addresses within Canada only.
We do not offer international shipping at this time.
3. Shipping Times
Estimated delivery times to Canada start from 5 business days, depending on the destination.
Delivery times may vary depending on the product, production location, shipping method, and carrier.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to carrier disruptions, weather conditions, peak holiday periods, or other circumstances beyond our control.
4. Shipping Costs
Shipping costs are calculated based on your order and delivery address. All applicable shipping charges are displayed at checkout before your order is completed.
5. Shipping Address
Please ensure that your shipping address is accurate and complete before completing your order.
If you need to correct your address, please contact us as soon as possible. Address changes cannot be guaranteed once production or fulfillment has started.
JOGO HOME cannot be held responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.
6. Lost Packages
If your order appears to be lost during transit, please contact us.
We will work with our production and shipping partners to investigate the issue and determine an appropriate resolution.
7. Contact Us
If you have any questions regarding shipping or your order, please contact us at: